A Coach's Guide to Emotional Intelligence: Strategies for - download pdf or read online

By James Bradford Terrell, Marcia Hughes

ISBN-10: 0470370947

ISBN-13: 9780470370940

ISBN-10: 0787997358

ISBN-13: 9780787997359

A Coach?s consultant to Emotional Intelligence is a groundbreaking e-book that mixes the themes of training and emotional intelligence in a down-to-earth source for coaches, facilitators, and experts. The authors, James Bradford Terrell and Marcia Hughes ?two specialists within the box of emotional intelligence training?offer a couple of based suggestions that support coaches and their consumers improve the actual emotional talents had to meet the demanding situations of today?s more and more advanced global. The booklet truly exhibits how EI training could be utilized inside businesses and offers a superb training strategy to be used with leaders in enterprise settings. The ebook outlines 5 highly-effective recommendations for constructing influential leaders.

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Extra resources for A Coach's Guide to Emotional Intelligence: Strategies for Developing Successful Leaders (Essential Knowledge Resource)

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Boyatzis established the measure of effectiveness in working with this group of addicts as “the work performance of their clients following treatment. , more difficult in which to show change) and a more difficult treatment goal than abstinence because it requires changes in the client’s behavior, ways of dealing with others, and drinking behavior” (pp. 83–84). The final results of his detailed analysis are that empathy and emotional self-awareness distinguish effective counseling and, by association, effective coaching.

Indd 37 37 6/12/08 3:00:58 PM are too happy with? [Acknowledging her feelings and leaving room for her to correct that observation]. Janice: Look, I know this is a disciplinary action and there’s no point in you trying to sugarcoat it. Coach: Wow, it sounds like you feel I’m trying to sugarcoat this because. .? ] Janice: . . because you’re being all nice, and positive, and optimistic. Coach: Well thank you. . I guess, but I’m not trying to sugarcoat anything, Janice. If this is a disciplinary action, it’s meant to be one in the original sense of the word discipline, because that was about the relationship between teaching and learning.

In a national insurance company, insurance sales agents who were weak in emotional competencies such as self-confidence, initiative, and empathy sold policies with an average premium of $54,000. Those who were very strong in at least five of eight key emotional competencies sold policies worth $114,000 (Hay/McBer Research and Innovation Group, 1997). • Optimism is another emotional competence that leads to increased productivity. New salesmen at Met Life who scored high on a test of “learned optimism” sold 37 percent more life insurance in their first two years than pessimists (Seligman, 1990).

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A Coach's Guide to Emotional Intelligence: Strategies for Developing Successful Leaders (Essential Knowledge Resource) by James Bradford Terrell, Marcia Hughes


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